Contact

Need help? Have you visited our self-service section already and still have a question? Please use one of our many convenient contact options.
contact

A new chat experience is coming!

In the meantime, please use the form below.

Email

Email is acceptable for general inquiries and submitting most completed documents. For account specific information without an attached document, please use Online Banking, Mobile Banking, or contact us via phone or in person.

Note: In order to maintain the security of your private information, we utilize an email solution that encrypts and protects our responses to you.

More Info

 

Phone

MainM-F: 7:00 a.m. - 6:00 p.m. ET989.835.7794 or 800.835.7794
1Call24/7989.835.7794 or 800.835.7794
YourRewards Hotline24/7844.7REWARDS or 844.773.9273
Lost or Stolen Visa® Debit/ATM Cards24/7888.241.2510 or 909.941.1398 if from outside the U.S.
Lost or Stolen Visa Credit Cards24/7800.449.7728 or 727.299.2449 if from outside the U.S.

Schedule Appointment

Schedule an appointment for in-person lobby services. Currently, we are accepting appointments for limited lobby services. Contact Dow Credit Union for more details at 989.835.7794 or 800.835.7794

  • Only the essential people required to complete the service will be able to enter the building.
  • You will receive an email confirmation with your appointment details including items and/or documents required to complete the requested service. A representative may contact you prior to your scheduled appointment for additional information.

Dow Credit Union uses Microsoft Bookings for appointments. When scheduling an appointment, the domain will change to Microsoft Office 365 domain.

Schedule Appointment


Hours and Locations

Main Office

Hours

Lobby:

Monday - Friday: 7:30 a.m. - 5:30 p.m. ET*

Drive Thru:

Monday - Friday: 7:30 a.m. - 5:30 p.m. ET*

Saturday: 9:00 a.m. - 1:00 p.m. ET*

*Dow Credit Union is closed: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving (Thursday through Saturday), Christmas

ATMs

We have a number of ATM locations. Use our ATM Locator to find the one closest to you!


Mail

Dow Credit Union
P.O. Box 1649
Midland, Michigan 48641-1649

 

Fax

989.832.9283