Activating Your New ATM Card

Your new card is here! It's time to activate your ATM card.

Follow the instructions listed on this guide to activate.

An image of two individuals' hands exchanging a Dow Credit Union contactless card over a point-of-sale terminal.
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Activating Your New Card

Call 866.762.0558 (within the U.S.) or 800.466.0040 (outside the U.S.) from your phone number on file

OR you can activate your card by using your PIN at any ATM.*

 

*If you still need a PIN for this card number, it will arrive within five days.

 

 

Your New Card PIN

If you're in the U.S., call 866.762.0558 from your phone number on file or wait to receive your PIN by mail within five business days.

If you're outside the U.S., wait to receive your PIN by mail within the next five business days.

Existing Card Information

You can continue to use your existing PIN or you can change your PIN by calling 866.762.0558 from your phone number on file.

Secure For Your Protection:

  • Sign the back panel of your card immediately
  • Do not write your PIN on your card
  • Never carry a copy of your PIN with your card
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Find a Surcharge-Free ATM

Find a Surcharge-Free ATM near you using the locator.

Surcharge-Free ATMs do not charge for transactions or balance inquiries.

ATM Locator