Activating Your New ATM Card

Your new card is here! It's time to activate your ATM card.

Follow the instructions listed on this guide to activate.

An image of two individuals' hands exchanging a Dow Credit Union contactless card over a point-of-sale terminal.
credit card

Activating Your New Card

Call 866.762.0558 (within the U.S.) or 800.466.0040 (outside the U.S.) from your primary/home number.

OR you can activate your card by using your PIN at any ATM or completing a PIN-based transaction at any merchant.*


*If you still need a PIN for this card number, it will arrive within five days.



Your New PIN Information

If you're in the U.S., call 866.762.0558 from your primary/home number or wait to receive your PIN by mail within five business days.

If you're outside the U.S., wait to receive your PIN by mail within the next five business days.

You can continue to use your existing PIN or you can change your PIN by calling 866.762.0558 from your primary/home number.

Secure For Your Protection:

  • Sign the back panel of your card immediately
  • Do not write your PIN on your card
  • Never carry a copy of your PIN with your card

Find a Surcharge-Free ATM

Find a Surcharge-Free ATM near you using the locator.

Surcharge-Free ATMs do not charge for transactions or balance inquiries.

ATM Locator


image describes all the cross-network vendors the ATM card is available for