Privacy Notice & Disclosure

privacy policy

Rev. September 2022

WhyFinancial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
WhatThe types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and assets
  • account balances and payment history
  • credit history and employment information
When you are no longer our member, we continue to share your information as described in this notice.
How?All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Dow Credit Union choose to share; and whether you can limit this sharing.
Reasons we can share your personal informationDoes Dow Credit Union share?Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes – to offer our products and services to youYesNo
For joint marketing with other financial companies YesNo
For our affiliates’ everyday business purposes – Information about your transactions and experiencesNoWe don’t share
For our affiliates’ everyday business purposes – Information about your creditworthinessNoWe don’t share
For nonaffiliates to market to you NoWe don’t share
Questions?Call 989.835.7794 or toll-free 800.835.7794 or go to
Who we are
Who is providing this notice? Dow Credit Union
What we do
How does Dow Credit Union protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

Dow Credit Union has written policies and procedures, trained employees and strong information security measures to protect your personal information.

How does Dow Credit Union collect my personal information? We collect your personal information, for example, when you:
  • open an account or deposit money
  • give us your contact information or apply for a loan
  • use your credit or debit card
We also collect your personal information from others, such as credit bureaus.
Why can’t I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Dow Credit Union has no affiliates
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Dow Credit Union does not share with nonaffiliates so they can market to you
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include investment, insurance, and other financial services companies