Loan Services
Make a One-Time Loan Payment
Account Payments
Pay from any account—regardless of financial institution. Sign in to Online/Mobile Banking > menu > accounts > add external account or + > external transfers.
Pay NowExternal Payments
In our online payment portal, you can pay with any checking account or savings account—regardless of financial institution. No service fee will be applied.
Pay NowDebit Card Payments
Pay using your debit card—regardless of the financial institution it's from. A $10 service fee applies to payments made through our online payment portal.
Pay NowA $10 Convenience Fee is assessed by Dow Credit Union for payments made with a debit card. Depending on your Visa® or MasterCard® debit card, you may encounter an additional cash advance fee from your other financial institution.
Schedule a Recurring Loan Payment
In Online or Mobile Banking, you can schedule recurring payments that automatically transfer payments from any account (regardless of financial institution) or with your Dow Credit Union Visa® Credit Card. Follow the account payment instructions shared above to automate account transfers.
Other Loan Payment Options
Pay by Phone
Call 989.835.7794 or 800.835.7794 to transfer your loan payment from your Dow Credit Union checking or savings account.
Pay in Person
Visit us at a branch to make a payment.
Midland: 600 E Lyon Rd
Saginaw: 5420 Gratiot Rd
Pay by Mail
Dow Credit Union
P.O. Box 1649
Midland, MI 48641
Please write your account number and loan ID
on the memo line located at the bottom left of the check.
Get Loan Protection
MEMBER’S CHOICE™ Borrower Security
Dow Credit Union's MEMBER’S CHOICE™ Borrower Security1 is a voluntary loan-payment protection product that helps preserve your family’s standard of living and gives you relief from financial burdens if a protected life event such as disability, loss of life, or involuntary unemployment happens to you.
Contact us and ask about protecting your loans today.
Contact Us
Guaranteed Asset Protection (GAP)
GAP is a debt protection product that covers or reduces the cost of an outstanding loan that may not be covered by your insurance company should your vehicle be totaled or stolen.2
Dow Credit Union offers GAP PLUS! If there is a total loss or unrecovered theft loss of the vehicle and you finance a replacement vehicle from the credit union within 120 days after the Primary Insurance Company issues a settlement check, the first $2,500 will be canceled on your new loan.
Deductible Assistance is also included when you purchase GAP through Dow Credit Union. Deductible Assistance is designed to cancel a portion of the loan debt when a vehicle is damaged, but not deemed a total loss, and repairs cost more than the deductible.
If purchased during loan origination, GAP may be able to be added to the loan. Otherwise, GAP can be purchased any time during your loan by simply stopping in or contacting us.
- Your purchase of Dow Credit Union's MEMBER’S CHOICE™ Borrower Security is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply. Please contact your loan representative or refer to the Member Agreement for a full explanation of the terms of Dow Credit Union's MEMBER’S CHOICE™ Borrower Security.
- Your purchase of MEMBER’S CHOICE™ Guaranteed Asset Protection (GAP) is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative or refer to the Member Agreement for a full explanation of the terms of GAP. If you choose GAP, adding the product fee to your loan amount will increase the cost of GAP.
Skip-A-Pay
Sometimes, you need extra funds on hand to make ends meet. Dow Credit Union understands. Our Skip-A-Pay service can help by allowing you to skip a payment on each of your eligible Dow Credit Union Consumer Loans once every six months, up to two times a year.
- Qualified borrowers can skip one (1) payment on an eligible loan every six (6) months
- Skip up to ten (10) payments over the life of the loan
- Eligible loans include Auto Loans, Non-Balloon Recreational Vehicle Loans, Non-Balloon Share Secured Loans, and Signature Loans
- Application form available within Online Banking
- Nonrefundable application fee of $25 per Skip-A-Pay request
- Each use of Skip-A-Pay extends the term of the loan by approximately one (1) month1
- Interest will continue to accrue on your current balance during the month you choose to Skip-A-Pay.