To reorder checks within Online Banking, members can click on their Checking account from the Accounts list and then select Reorder checks.

Harland Clarke’s site is designed with numerous safety measures to protect sensitive information internally, as well as online. Sensitive information is protected by Secure Socket Layer (SSL) encryption. While on a secure page, such as an order form, the lock icon on the Web browser window becomes locked, rather than open (or unlocked).

If you order checks through Online Banking (OLB), a Reorder ID is not required—your information is already on file. If you order checks directly from Harland Clarke™, you’ll need your 12-digit Reorder ID, which is printed on the check reorder form included in your last box of checks. The form is attached to the second-to-last pad and labeled REORDER in the upper-right corner. If you no longer have your most recent reorder form, please call or visit the credit union for assistance. 

To reorder checks with updated information (i.e., mailing address, phone number, name, etc.), contact us. Once the changes are applied, your next check order will automatically reflect the updated changes.

Orders may arrive within 7 to 10 business days.

The billing remains the same as when the credit union places the order. All charges will come directly out of your checking account.

Upon receiving the order, Harland Clarke™ will send a confirmation message to the email address entered when you placed the order.

Contact the credit union as soon as possible to change or cancel an order.

Contact the credit union or if there is a toll-free customer service number on the price notification slip in your check box, you can call that number directly.

If duplicates were requested in a prior order, other options will not appear online. For more options, please contact the credit union.