Account FAQs

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No, membership is open to employees and retirees of nearly 100 Select Employer Group companies and their family members as well as donors to the Midland Area Community Foundation's Dow Credit Union Members Endowed Scholarship.
Yes, we value our relationship with the Midland Area Community Foundation. A donation of $10 to our scholarship fund hosted by the foundation makes anyone eligible for membership at the credit union.
No, your member number or account number will remain the same.
No, our routing number will remain the same. Our routing number is 272482838.
You will not need to download a new app for mobile banking. An updated version with the new name and logo will become available for install (automatically or manually based on the preferences you set on your device).
No, access to online banking will not change due to the name change. Your current username and password will continue to work.
No, the name change does not have any impact on loan and deposit rates.
Yes, you can continue to use your current checks and deposit slips. Any new orders will have the new name and logo starting September 15th. The routing number and account numbers will not change.
No, your routing number and account number(s) will not change. Your direct deposit(s) and automatic payment(s) will continue to process as usual.
Yes, your accounts will remain insured by the National Credit Union Administration (NCUA). The funds in your accounts at the credit union are insured up to $250,000.
Our phone numbers and mailing addresses will remain the same. Our email address will change to reflect the new name at a later date. But don't worry; emails sent to old email addresses will automatically forward to the new email addresses to ensure we do not miss any important communications.
Yes, the credit union will continue to return a board-approved percentage of our annual earnings to members in good standing through our planned Member Giveback rebates and rewards. See
Yes, we will continue to honor checks payable to Dow Chemical Employees' Credit Union.
Dow Credit Union will replace our former name on the credit report. This change will not impact your credit score, credit history with us, or appear as a new account or inquiry.
Dow Credit Union will replace our former name on the credit report. This change will not impact your credit score, credit history with us, or appear as a new account or inquiry.
Yes, your current debit card and/or credit card will continue to work.
We will replace cards with the new name and branding once we deplete existing stock. Newly issued cards will remain active, regardless of logo, until their expiration date.