Activating Your New Debit Card

Your new contactless card is here! It's time to activate your card.

Follow the instructions listed on this guide to activate.

An image of two individuals' hands exchanging a Dow Credit Union contactless card over a point-of-sale terminal.

Activate Your New Card Within Minutes

Activating the card itself is only a phone call away. From there, you will be given a few, simple instructions on how to get your card up and running.


Activating Your New Card

Call 866.762.0558 (within the U.S.) or 800.466.0040 (outside the U.S.) from your phone number on file

OR you can activate your card by using your PIN at any ATM or completing a PIN-based transaction at any merchant.*


*If you still need a PIN for this card number, it will arrive within five days.



Your New Card PIN

If you're in the U.S., call 866.762.0558 from your phone number on file or wait to receive your PIN by mail within five business days.

If you're outside the U.S., wait to receive your PIN by mail within the next five business days.

Existing Card Information

You can continue to use your existing PIN or you can change your PIN by calling 866.762.0558 from your phone number on file.

Secure For Your Protection:

  • Sign the back panel of your card immediately
  • Do not write your PIN on your card
  • Never carry a copy of your PIN with your card
credit card

Remember to Update:

Update or set up the following with your new card information:

  • Automatic payments
  • Stored payment details with other merchants
  • Mobile and digital wallets
steps for using a contactless credit card