telephone banking
1Call is a free service that allows you to securely access your account information from any touch-tone phone – anytime, anywhere. You’ll love the freedom of being able to receive balance inquiries, review account history, and more, when and where you need to.


Call 989.835.7794 or 800.835.7794

  • Press 1 for 1Call
  • Select any of the following options:
    • 1 for Account Balance
    • 2 for Account History
    • 3 for Rates
    • 4 for Other Account Activities
  • Enter your account number
  • If it is your first time using the system, you will need to establish an Access Code
    • Enter your Social Security Number
    • Enter a 4-digit Access Code (cannot start with 0)
    • Re-Enter your new Access Code – press 1, or press 2 to continue
    • Enter the 5 digit ZIP code of your Primary address
    • At this point, you will be able to continue with the menu option you originally selected.

    You may also contact us for assistance.